February 26, 2026

As we get closer to our launch date, we wanted to share the first phase of WestJet’s NDC strategy. Below you’ll find more details on the progress we’ve already made in our journey, the benefits of adoption and what you can expect next.

From the beginning, our approach to NDC has been grounded in partnership. We’ve invested in product enhancements that support modernized pricing for fares and ancillaries, as well as improved servicing capabilities such as automated exchanges and True Reshop. Throughout this journey, your feedback has played a critical role in shaping our roadmap — helping us focus on what matters most to you and your clients.

Once we go live, modernized pricing and all our fare classes will be delivered through NDC-enabled channels. At launch, NDC content will be available in the following points of sale: Canada, US, UK and Mexico. By adopting NDC, you’ll be able to access a range of benefits designed to enhance the selling and servicing experience:

Delivering a stable, reliable product at launch is a top priority. We’ve been working closely with an external vendor to execute extensive testing, resolve issues and support improvements for future releases. Between October and December 2025, more than 1,000 test cases were completed as part of product release testing.

At launch, NDC will offer servicing capabilities comparable to EDIFACT with additional automated solutions delivered through a more streamlined experience. Capabilities will include automated exchanges and refunds (CAT 31/33) and True Reshop. These capabilities will complement modernized pricing across fares, seats and bags. For a detailed view of what will be available at launch and beyond, please refer to our NDC capabilities list to help determine which NDC version best aligns with your business needs.

We remain committed to giving you flexibility and choice in how you connect. NDC-enabled channels continue to be tested with a closed user group ahead of launch. A phased activation schedule is outlined below, with additional aggregators planned to join throughout 2026. When we go live, WestJet NDC content will be available in all GDS.

• Accelya: Direct Connect testing began Q4 2025
• Sabre: Testing began Q4 2025
• Coming soon in Q2 2026: Amadeus, Travelport & Travelfusion

If you have questions about NDC at WestJet, please contact your WestJet Sales Representative. For questions related to connection channels, please see the options below.

As we near our launch date, you can expect regular communications with clear timelines and advance notice to help you prepare. Our NDC page will continue to be updated with the latest enhancements, onboarding options and release notes.